Registration and Hotel Policies

REGISTRATION CATEGORIES & RATES

Please review the registration categories and fees below, and decide which one applies to you. Plan to register and book accommodations early as hotels will fill up quickly.

  • Full Program. Provides admittance to general and educational sessions and the exhibit floor for the days purchased.
  • Exhibits Only. Provides admittance to the exhibit floor and general sessions only for the days purchased.
  • Member Rate. Applies to full-time employees of NCTA member companies whose dues are current. The courtesy of the member rate is also extended to international delegates whose place of employment is outside of the United States.

Anyone who does not fall into the above categories must pay the non-member rate.

REGISTRATION OPTIONS AND DEADLINES

You may register via our online registration site, mail or fax.  Mailed or faxed registration forms with housing requests must be received by 5:00 pm (EST), Friday, April 15, 2016. If you do not need housing, forms must be received by 5:00 pm (EST), Friday, May 6, 2016.

PAYMENT OPTIONS

  1. Corporate check or money order. Make payable to NCTA in U.S. funds.
  2. Credit Card: American Express, VISA, MasterCard or Discover. Please provide the cardholder’s name and address, card number,  security code (online only), expiration date and cardholder’s signature authorizing the charge.
  3. INTX - NCTA Expo will appear as the merchant name on credit card statements.
  4. We do not accept payments over the phone.

CONFIRMATIONS

You will receive a confirmation of your convention registration from INTX Customer Service within 5-7 business days of receipt. If you do not receive a confirmation, please call (877) 585-6001 or (703) 449-6418 (International).

REGISTRATION REFUND POLICY

The Registration Cancellation Deadline is Friday, April 15, 2016.

SUBSTITUTION POLICY

HOTEL RESERVATION POLICIES

  • Hotel reservations must be accompanied by fully-paid INTX registrations.
  • Hotels and room rates are assigned first-come, first-served, based on availability.
  • Your hotel reservation request and payment information must be received by Friday, April 15, 2016, in order to receive the convention rate. INTX Customer Service will continue to assist with new reservations until Friday, April 29, 2016, but the group rate may not be available.
  • If you cancel your registration by April 29, 2016, your hotel reservation is also automatically canceled.

By providing your credit card information online or on your registration form, you authorize NCTA to submit the information to your assigned hotel in order to guarantee your room. The acknowledgment you receive from INTX Customer Service will indicate your assigned hotel.

If the credit card used to guarantee your hotel reservation expires before June 2016,  Customer Service will contact you prior to the expiration date to obtain your updated credit card information. Failure to provide updated credit card information may result in the loss of your hotel reservation.

HOTEL CHANGES AND CANCELLATIONS

EXHIBITOR HOUSING

Exhibitor housing will open in December. To request housing for exhibiting companies, use the Exhibitor Personnel Housing Form in the Exhibitors Only area of the INTX website. Register Online only if you are planning to pay for a Full Program registration. All Exhibitor questions should be directed to Convention Headquarters at (202) 463-7905.

OTHER POLICY NOTES

No one under the age of 16 will be permitted on the exhibit floor.

QUESTIONS

If you have registration or housing questions, please contact INTX Customer Service at (877) 585-6001 or (703) 449-6418, Monday through Friday, from 9:00 am to 5:00 pm (EST), or by emailing [email protected].